This casino is best suited to players who want continuous access to resources and the comfort of a secure online casino. Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. We only contact players through this official complaint thread or via @casino.guru email addresses. To file a complaint, the players can also contact the casino directly – email protected
Efficient Payment Methods
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- I received a €40 bonus and completed the wagering requirement of €1,500 through consistent play, mostly using €1.80 bets.
- The expiry time or validity period of an online casino bonus is the time frame you have to use the bonus and meet any conditions.
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If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating. We would like to know why the player’s account was closed and what we can do to help resolve this issue. The Complaints Team had attempted to resolve the issue by contacting the casino for clarification on the account closure and sought cooperation to address the complaint. WinoBet Casino features well-known software providers with a strong reputation for delivering secure and legitimate online gambling experiences.
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You can deposit and withdraw using Visa, Mastercard, Skrill, Neteller, Jeton, Bitcoin, Ethereum, Litecoin, and other crypto options. The odds are competitive, and the interface is beginner-friendly, even if you’re new to online sports betting. You can bet on football, tennis, basketball, MMA, and more — with both pre-match and in-play options available.
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Live chat connected us to an agent in about 30 seconds, and our SEPA withdrawal arrived within two business days — just as promised. To sum things up, Wino Casino is a very bad casino website. If you want to make sure you have an enjoyable gaming experience, I recommend you look for a casino with fair T&Cs.
- As the casino operated without a valid license and did not cooperate, the complaint was marked as “unresolved” in the system, which may have impacted the casino’s rating.
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Payout and Withdrawal
But you only have yourself to blame for being stupid enough to play on these sites. I have a total of 12000USD on Win.casino and 7000€ on Wino.casino. There are just new excuses all the time! Gambling can be addictive, please play responsibly!
bonus games don’t work
Sometimes even this little step works quite well. You mention that the games were “crazy easy to win”, which already raises some eyebrows, and that you were unable to withdraw. If you have any further questions, please do not hesitate to contact us at or in our live chat. Your account is now fully verified! Thank you for providing us with your account verification documents.
Slots Selection
Could you please write to our official email () and explain your problem? I don’t recommend this casino! The platform runs smoothly, looks clean, and gives the impression of careful work rather than rushed execution.
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Our service provides comprehensive and accurate search results, built automatically from both official casino sources and publicly available details. No valid ownership or licensing information found in the casino’s footer. Wino takes pride in its slot selection, featuring popular providers like Pragmatic Play, Hacksaw, Wazdan, and others widely loved by the gambling community. Resources for loved ones affected by someone’s gambling.
The site is designed to fit any screen and keeps all features intact — even live casino streams and bonus boxes work as expected on smaller devices. The casino’s main highlight is its vast array of slot games, including classic reels, modern video slots with diverse themes and features, video poker, and progressive jackpots. The €5 max bet during wagering is also higher than at many other new casinos, offering more flexibility per spin. If a player has to wager £1000 for example, the casino site should give you 30 days at least.
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